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Yoella's Luxury Closet
About Us
HOW WE LOOK AT AUTHENTICATION FOR HANDBAGS & JEWELRIES
At yoella's we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication.
- Before any item is posted to Yoella's Closet website it is checked by qualified authenticators specializing in brand names.
- Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturers established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
We stand by authenticator and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell prove to be non-authentic.
*** We are NOT authorized resellers of any of the brands that we are selling.
We guarantee the authenticity of every item we sell or 100% of your money back--Ensuring your trust is most important to us.
LAYAWAY PROGRAM
In order to place an item on our THE YL Closet program. It must be listed on our list for a minimum of 10 days and a 50% down payment must be made at the time of purchase. Please note that we are unable to split payments on the initial 50% down payment. The Reserve must be paid in-full within 90 days from the date of initial payment. We do not allow extensions on Reserve items. In the event that your Reserve order is canceled, returned, or expires, we will retain ten percent (10%) of your purchase price amount. As a Reserve customer, you are able to determine your own payment schedule and even schedule recurring auto-payments (Weekly/Bi-Weekly) within your account.
Professional Customer Service
We support you every step of the way. If there is an issue, our customer service staff are ready to help you over email or a phone call. We value your business!
Committed to Quality
Quality should never be compromised. No matter what product you choose, you can feel confident that our products are of the highest caliber.
100% Satisfaction Guaranteed
You should be completely happy with your experience. If you have any questions about us, our products, or even shipping, get in touch!